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Why is My Deposit Delayed?

What to do if your deposit isn't showing up.

Updated over 2 months ago

Crypto deposits usually land fast at Rollify, but sometimes the blockchain takes a little longer.

If your deposit hasn't shown up yet:


βœ… Check the blockchain status:
Look up your transaction using the TXID (Transaction ID) from your wallet.

βœ… Double-check the address:
Make sure the address you sent to matches the one shown in your Rollify wallet.

βœ… Confirm the minimum amount:
Every crypto has a minimum deposit - if your amount is too small, it might not process.

Still not there?
No worries, hit us up at [email protected] or Live Chat with your TXID and details.

We'll help you track it down. 🎯

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