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Why is My Deposit Delayed?

What to do if your deposit isn't showing up.

Updated over 10 months ago

Crypto deposits usually land fast at Rollify, but sometimes the blockchain takes a little longer.

If your deposit hasn't shown up yet:


βœ… Check the blockchain status:
Look up your transaction using the TXID (Transaction ID) from your wallet.

βœ… Double-check the address:
Make sure the address you sent to matches the one shown in your Rollify wallet.

βœ… Confirm the minimum amount:
Every crypto has a minimum deposit - if your amount is too small, it might not process.

Still not there?
No worries, hit us up at [email protected] or Live Chat with your TXID and details.

We'll help you track it down. 🎯

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